Services

What Your Inbox Done Assistant Can Do For You

Why choose us

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Personalized style

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Workout with friend

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Tracking & progress

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Fun & competitive

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Music you love

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Personalized diet menu

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Progress Tracker

Email Management & Support

  • Respond for you five days a week, checking in to clear your inboxes multiple times per day
  • We start by writing drafts, so you can always review what we write before we send anything
  • We study your past responses in your inbox to gather information/context and replicate your writing style (formal vs. informal, lengthy vs. concise)
  • We tailor the level and extent of our communication depending on how involved you choose to be
  • We go through hundreds of emails (and social media messages) to look for patterns and create a database of your replies, centered on the most commonly asked questions and comments
  • We adopt your voice and personality as our own so that we can be your extension and representative for your clients/customers/coworkers
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Smart Notification

Calendar Management

  • First we determine your scheduling parameters so we know when to RSVP yes or no; do you not want any meeting during your lunch hour? All calls before noon? Nothing on Fridays? We’ll design your dream schedule
  • We handle invitations to meetings, demos, hangouts, coaching calls, interviews and follow up personally with each invite if needed
  • We invite your customers/clients/team members into your calendar by sending them personalized requests
  • We add all necessary details into your calendar event so all you have to do is show up when your calendar says
  • We can confirm all important meetings right before they start and update you if anything needs to be rescheduled at the last minute (or reach out to the attendee if you can’t make the call)
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Fun, Varied Workout

Customer Support (Help Desk Management)

  • We can manage hundreds to even thousands of support tickets each day, ensuring current customers and potential customers receive timely responses
  • When a customer requests a refund/cancellation via a support ticket, we determine why they want to cancel, responding to their unique rejection points to keep them happy and reduce your refunds/cancellations
  • We identify customer goals and can tailor special offers based on their reply, designed to reduce churn
  • We constantly gather FAQs so you have a growing bank of answers to pull from for commonly asked questions
  • Our team can expand or contract based on your needs, adding additional Inbox Managers during rush periods in your business (holiday shopping for example)
  • We custom onboard all enterprise clients, so we can adapt to become part of your culture and learn what makes your products, services and company unique
  • All enterprise level clients receive a team manager to maintain quality and so you have one point of contact for your customer support department
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Smart Notification

Social Media Management

  • We reply to social media comments, feedback and questions (and remove anything problematic), strengthening your presence on your pages to increase sales, grow your following, and demonstrate your devotion to your business and customers
  • When customers leave comments or feedback on your Facebook/Instagram/Twitter/LinkedIn page, we thank them for their continued support, and can also send them a personal message addressing their questions/concerns
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Fun, Varied Workout

Customer Support (Help Desk Management)

  • We can manage hundreds to even thousands of support tickets each day, ensuring current customers and potential customers receive timely responses
  • When a customer requests a refund/cancellation via a support ticket, we determine why they want to cancel, responding to their unique rejection points to keep them happy and reduce your refunds/cancellations
  • We identify customer goals and can tailor special offers based on their reply, designed to reduce churn
  • We constantly gather FAQs so you have a growing bank of answers to pull from for commonly asked questions
  • Our team can expand or contract based on your needs, adding additional Inbox Managers during rush periods in your business (holiday shopping for example)
  • We custom onboard all enterprise clients, so we can adapt to become part of your culture and learn what makes your products, services and company unique
  • All enterprise level clients receive a team manager to maintain quality and so you have one point of contact for your customer support department
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Smart Notification

Chase Up Overdue Payments/Reduce Churn

  • If there is an issue with a customer or contractor payment (credit card is declined/expired), we resolve the issue and rerun the payment
  • We customize a series of personalized emails sent every few days to remind that payment is due, helping the customer catch any missed payments, thus prolonging their subscription
  • Repeated email reminders often recover payment in a non-threatening way, while keeping them a customer, encouraging them to make contact so we can work out a solution
  • If no payment is made, we let them know we must regretfully close their account and offer them a friendly offer to rejoin us at any time in the future, keeping the relationship open
  • When a customer requests a refund/cancellation, we ask for feedback and determine why they want to cancel, boosting retention
  • We identify their goals and tailor a special offer based on their reply, designed to save that customer, focusing on their unique rejection points to keep them happy and reduce your refunds/cancellations
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Smart Notification

Manage Outside Platforms

  • If there is an issue with a customer or contractor payment (credit card is declined/expired), we resolve the issue and rerun the payment
  • We customize a series of personalized emails sent every few days to remind that payment is due, helping the customer catch any missed payments, thus prolonging their subscription
  • Repeated email reminders often recover payment in a non-threatening way, while keeping them a customer, encouraging them to make contact so we can work out a solution
  • If no payment is made, we let them know we must regretfully close their account and offer them a friendly offer to rejoin us at any time in the future, keeping the relationship open
  • When a customer requests a refund/cancellation, we ask for feedback and determine why they want to cancel, boosting retention
  • We identify their goals and tailor a special offer based on their reply, designed to save that customer, focusing on their unique rejection points to keep them happy and reduce your refunds/cancellations
  •  
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Manage Outside Platforms

  • Active Campaign
  • Asana
  • Airtable
  • Aweber
  • Basecamp
  • Calendly
  • Canva
  • Design Pickle
  • Dropbox
  • FreshDesk
  • Google Workspace
  • HoneyBook
  • Hubspot
  • Lastpass
  • Libsyn
  • Loom
  • Mailchimp
  • Microsoft Office Suite
  • Monday.com
  • Ontraport
  • Salesforce
  • Sanebox
  • Shopify
  • Slack
  • Squarespace
  • Soundcloud
  • Voxer
  • Active Campaign
  • Asana
  • Airtable
  • Aweber
  • Basecamp
  • Calendly
  • Canva
  • Design Pickle
  • Dropbox
  • FreshDesk
  • Google Workspace
  • HoneyBook
  • Hubspot
  • Lastpass
  • Libsyn
  • Loom
  • Mailchimp
  • Microsoft Office Suite
  • Monday.com
  • Ontraport
  • Salesforce
  • Sanebox
  • Shopify
  • Slack
  • Squarespace
  • Soundcloud
  • Voxer
  • Active Campaign
  • Asana
  • Airtable
  • Aweber
  • Basecamp
  • Calendly
  • Canva
  • Design Pickle
  • Dropbox
  • FreshDesk
  • Google Workspace
  • HoneyBook
  • Hubspot
  • Lastpass
  • Libsyn
  • Loom
  • Mailchimp
  • Microsoft Office Suite
  • Monday.com
  • Ontraport
  • Salesforce
  • Sanebox
  • Shopify
  • Slack
  • Squarespace
  • Soundcloud
  • Voxer

Don’t see your tools listed here? We can manage almost any platform if it falls within our scope! All of our assistants are quick learners and highly adaptable.

4.8
4.8/5
Based on 420K reviews
4.8/5
"Risus risus natoque urna faucibus felis netus dictum fames duis ultricies mi habitasse potenti nisi, enim euismod nec dolor, in sed neque sit mauris mattis facilisi nisl augue nulla augue sed quis."
Emily Watson
Designer
4.8/5
"Risus risus natoque urna faucibus felis netus dictum fames duis ultricies mi habitasse potenti nisi, enim euismod nec dolor, in sed neque sit mauris mattis facilisi nisl augue nulla augue sed quis."
Tina Oliver
Influencer
4.8/5
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Jennifer Dunn
Dance Teacher
4.8/5
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George Weah
Model
4.8/5
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Dan James
Engineer
4.8/5
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Emma Tan
High School Student
Active Users
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Total Download
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